Last Updated: 17/10/2025

Terms & Conditions Agreement

Stay Period

Guests are required to book a minimum of 3 nights.

Check in from 3pm.

Check out by 10am.

Early check in or late check out may be available upon request and is subject to availability and may incur additional fees.

Booking and Payment

A booking is confirmed only when we receive your completed booking form and payment.

Payments can be made securely using Credit / Debit card, Paypal or Stripe.

Cancellation and Refund Policy

A full refund will be given for cancellations made more than 30 days before arrival, a partial refund for cancellations between 15 and 30 days, and no refund for cancellations within 14 days of arrival.

Termination by the Host

If Squire Stays cancels your booking due to unforeseen circumstances, guest will receive a full refund, and assistance in finding alternative accommodation where possible.

Squire Stays also has the right to terminate a booking at any time on the grounds of abuse to the staff, mistreatment of the property, criminal activity on the part of the guest, any sign of smoking inside of the property will immediately terminate the booking, with no refund being offered.

Right of Access

Squire Stays representatives and subcontractors have the right of access to the property at any time, with due regard to the convenience of the Guest, for the purpose of inspection of the property and for the Owners to carry out any essential repair or maintenance work.

Occupancy

The number of guests staying at Squire Stays must not exceed the maximum stated in your booking confirmation.

Squire Stays reserve the right to refuse bookings if we believe they aren’t suitable for the property.

Rental Fees

All prices are quoted in GBP; unless otherwise specified, the prices quoted include VAT at the prevailing rates if applicable. All prices are based on costs prevailing at the time of quotation and may be subject to change. Unless otherwise specified, the prices quoted for all serviced property include utilities and taxes. Any extra charges are at the management’s discretion.

Damages & Losses and Credit Card Authorisation

Upon check-in, guests are required to sign a damage waiver and provide credit card details for security.

Any damages or losses incurred during your stay will be charged to the guest.

A valid credit card will be held on file as a security deposit and will only be charged for damages exceeding normal wear and tear or for any unpaid charges at the end of your stay.

Guests will be notified of any charges prior to processing.

Squire Stays reserves the right to reclaim the property if significant damage occurs.

Force Majeure

Squire stays is not liable for any failures to fulfil our obligations due to events outside our control, such as natural disasters, wars, civil disturbances, pandemics, or severe weather.

Disclaimer

Squire Stays and its management are not responsible for any injury, sickness, death, loss, damage, or inconvenience experienced by guests or their visitors during their stay.

We are also not liable for any personal belongings, vehicles, or contents left on the property.

Additionally, Squire Stays is not responsible for any, changes in travel plans, or delays due to unforeseen circumstances like weather, strikes, or government actions.

In cases of “force majeure,” technical issues, or Acts of God, we are unable to offer refunds or assume liability.

The Guest Agrees:

• Not to provide overnight accommodation for guests other than those declared to the Host in advance, under no circumstances.
• To undertake to pay for any losses or damage caused to the property.
• To take good care of the property and leave it clean and tidy at the end of the tenancy.
• To permit the Owners and Host reasonable access to the property.
• The Guest shall be obliged that a cot will only be occupied by a child aged 24 months or less. The Hosts not responsible for the maintenance of cots. 
• Not to cause an annoyance or become a nuisance to occupants of adjoining premises.
• Not to be the cause of any noise between 22:00 and 09:00.
• Not to smoke on the property or any of its public areas.
• Not to bring any pets to the property, except for service animals.
• To read any safety notices and advice upon arrival at the property.
• Not to re-let or sublet the property to any other group/party.
• To only use the property strictly for residential purposes.
• Not to throw parties or gatherings at the property. If on arrival, it is felt that the guest intends to use the property for such events, the guest will be refused entrance.
• Not to use the phone or fax line connected to the property.
• Not to light any fires or candles on the property.
• Not to permit any visitors to enter the property.
• Not to hang or place wet or damp washing articles upon any room heater.

In case of breaching these terms and conditions, the guest will be required to leave the property immediately, and no refunds will be offered.

In Case of an Emergency, the Guest is Asked to:

• Make use of the fire blanket and/or a fire extinguisher if safe to do so;
• Leave all belongings and exit immediately through the main exit, ensuring all individuals who require assistance are brought to safety;
• Wait on the main road away from the building and inform emergency services by calling 999 and quoting your location;
• Reach out to the Host’s phone number if required.

All personal belongings and contents left in the property or in the car parks are left at the guest’s risk. The guest should take insurance for such belongings, and any loss or damage to their belongings is the sole responsibility of the guest.

By confirming your booking at Squire Stays, you agree to these terms and conditions. Please feel free to contact us with any questions or concerns.