Privacy Policy
Effective Date: October 14, 2025
Welcome to Squire Stays (“we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website (www.squirestays.com) and related services (collectively, the “Platform”).
By using our Platform, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect
1.1 Personal Information
When you register or use our services, we may collect:
- Full name
- Email address
- Phone number
- Billing address and payment information
- Identity verification details (e.g., ID card, passport, or driver’s license)
- Property details (if you are a host)
1.2 Automatically Collected Information
When you visit our website, we automatically collect:
- IP address
- Browser type and device information
- Pages visited and time spent on our site
- Cookies and tracking data (see Section 7)
1.3 Communication Data
If you contact us, we may store messages, emails, or other communications for customer support and service improvement.
2. How We Use Your Information
We use your information to:
- Facilitate bookings between guests and hosts
- Process payments securely
- Verify user identity and prevent fraud
- Provide customer support
- Send booking confirmations, updates, and notifications
- Improve and personalize your user experience
- Comply with legal obligations
3. Sharing and Disclosure of Information
We may share your data in the following circumstances:
- With Hosts or Guests: Relevant booking information is shared between hosts and guests for reservation purposes.
- With Service Providers: Such as payment processors, identity verification services, and analytics providers.
- For Legal Reasons: If required by law, regulation, or government request.
- In Business Transfers: If Squire Stays undergoes a merger, acquisition, or sale of assets, user data may be part of the transferred assets.
We do not sell your personal data to third parties.
4. Data Retention
We retain personal data only as long as necessary to provide our services, comply with legal obligations, or resolve disputes.
When data is no longer needed, we securely delete or anonymize it.
5. Your Rights
Depending on your location, you may have the following rights:
- Access your personal data
- Request correction or deletion of your information
- Object to or restrict certain data processing
- Request data portability
- Withdraw consent at any time (where applicable)
You can exercise these rights by contacting us at privacy@squirestays.com.
6. Security
We implement reasonable administrative, technical, and physical measures to protect your information against unauthorized access, alteration, or destruction.
However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
7. Cookies and Tracking Technologies
We use cookies and similar tracking tools to:
- Enable website functionality
- Remember your preferences
- Analyze site usage to improve performance
You can manage or disable cookies through your browser settings.
8. Third-Party Links
Our website may contain links to third-party sites.
We are not responsible for the privacy practices or content of those external websites.
9. Children’s Privacy
Squire Stays is not directed at individuals under 18.
We do not knowingly collect personal information from minors.
If you believe a child has provided us data, please contact us for deletion.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Effective Date.”
We encourage you to review it periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Squire Stays
Email: info@squirestays.com
Website: www.squirestays.com